How to sign up for OhioHealth MyChart

Create an account

There are multiple ways to sign up for MyChart: Instant activation via text or email link (recommended method), registering with your personal information, using an activation code or using an existing MyChart Epic ID.

Sign up with text or email linkSign up using personal informationSign up using activation codeSign up with existing MyChart Epic ID

How to sign up with instant activation using a text or email link (recommended method)

This method should be available for patients who have scheduled an appointment, procedure, checked-in for an appointment, been admitted to or discharged from a care location, or provided a mobile number or email.

  1. Look for a text message or email from OhioHealth inviting you to sign up for MyChart. These links are time-sensitive and will expire after some time. If your link has expired, you can still sign up using another verification method, like those listed below. [show picture of what these look like]

  2. Tap or click the secure link in the message.

  3. Confirm your date of birth to verify it’s you.

  4. Verify your contact information and choose how you want to receive a two-factor authentication code — via email or the phone number on file.

  5. Enter the authentication code.

  6. Choose a username and password for your account.

  7. Once you’ve reviewed and accepted the terms and conditions, your account is active!

How to sign up using your personal information

If you don’t have an activation code or Epic ID, you can enter personal verification information instead.

Screenshot of MyChart sign up process
  1. Go to the OhioHealth MyChart login screen on the OhioHealth MyChart website or mobile app and select Sign up.
Screenshot of MyChart sign up process
  1. Choose the option to Sign up with your information.
Screenshot of MyChart sign up form for entering personal information
  1. Enter your information in the required fields. Then select Next.
Screenshot for choosing to send security code to email or text
  1. Choose how you want to receive a two-factor authentication code — via email or the phone number on file.  
Screenshot of text field for entering security code
  1. Enter the verification code that was sent to your email or phone number to confirm the contact information is your own.

Screenshot of text field for creating a MyChart username and password
  1. Create a username and password for your MyChart login

Screenshot of MyChart terms and conditions
  1. Once you’ve reviewed and accepted the terms and conditions, your account is active!

How to sign up using an activation code

Your activation code may be generated by the front desk staff of your care location when you check in for your appointment or can appear on your After Visit Summary. If you do not receive an activation code, you can call MyChart customer care at (614) 533-6924 to get a new activation code.

Screenshot of MyChart sign up process
  1. Go to the OhioHealth MyChart login screen on the OhioHealth MyChart website or mobile app and select Sign up.
Screenshot of MyChart sign up screen indicating input field for signing up with an activation code
  1. Enter your activation code exactly as it appears. Then select Next.
Screenshot of MyChart sign up screen indicating input field for signing up with an activation code
  1. Enter your date of birth and contact information. Then, choose how you want to receive a two-factor authentication code — via email or the phone number on file.
Screenshot of text field for entering security code
  1. Enter the authentication code.

Screenshot of text field for creating a MyChart username and password
  1. Create a username and password for your MyChart login.

Screenshot of MyChart terms and conditions
  1. Once you’ve reviewed and accepted the terms and conditions, your account is active!

How to sign up with an existing MyChart Epic ID

Do you already use MyChart but need an account specifically for OhioHealth? If you have a MyChart account already, you can use your existing login information (also called your Epic ID) to sign up for OhioHealth MyChart.

Screenshot of MyChart sign up process
  1. Go to the OhioHealth MyChart login screen on the OhioHealth MyChart website or mobile app and select Sign up.
Screenshot of MyChart sign up page indicating where to click to continue with your Epic ID
  1. Select Continue with your Epic ID.
Screenshot of input fields to enter your Epic ID
  1. Enter your existing Epic ID (username and password).
Screenshot of simple for to verity your identity using social security code and date of birth.
  1. Confirm your date of birth to verify it’s you.

Screenshot for choosing to send security code to email or text
  1. Verify your contact information and choose how you want to receive a two-factor authentication code — via email or the phone number on file. 
Screenshot of input field to enter security code
  1. Enter the authentication code.

Screenshot of input fields for creating a username and password.
  1. Choose a username and password for your account.

Screenshot of terms and conditions.
  1. Once you’ve reviewed and accepted the terms and conditions, your account is active!

Download the OhioHealth MyChart app

Manage your health information from your phone or tablet with the OhioHealth MyChart app, available for iOS and Android. The mobile app offers the same features as the OhioHealth MyChart website, so you can view test results, send and receive messages, schedule appointments and more from your mobile device.

Download the OhioHealth MyChart app for AndroidDownload the OhioHealth MyChart app for iOS