The latest on how COVID-19 impacts your care.
OhioHealth is continuing to put the safety of our patients, associates and providers first when it comes to COVID-19, which may require continuted changes to our visitor policies and healthcare services.
We'll post those changes here, along with the lastest updates on the distribution of the COVID-19 vaccine.
Masks are still required at all OhioHealth facilities.
- 5/24 — Clarification on OhioHealth mask and social distancing policies have been added.
- 5/13 — The Pfizer COVID-19 vaccine is now available to Ohioans 12 and older.
- 4/27 — We updated our inpatient visitor policy. In some cases, more than one visitor will now be allowed.
- 4/21 — We have made changes to COVID-19 testing reqirements for inpatient care. In some cases, testing may not be necessary for patients two weeks past their final COVID-19 vaccine dose.
Masks required at all OhioHealth facilities
Centers for Disease Control recommendations for hospitals and healthcare settings are different than other public settings that have begun to relax mask and social distancing requirements. Many of our patients face a higher risk of infection to COVID-19, and we must continue to do all we can to make OhioHealth a safe place for all patients.
OhioHealth continues to require face masks for everyone: care providers, employees, patients, visitors and vendors. This requirement also applies to people who have been vaccinated. This is in keeping with the state of Ohio’s orders, which follow CDC recommendations.
Care availability and service hours
OhioHealth is providing all levels of care, from inpatient surgeries to in-person appointments.
- If you need nonurgent care, call your providers office to learn your options. They may recommend an office visit, or one of our virtual care options, like telehealth video visits or a primary care E-Visit. Use our Find a Doctor search tool if you need a provider.
- Your experience at our care sites may look a little different. Our fight continues against COVID-19, and every decision we make will put safety first, even at the expense of efficiency or convenience. See our added safety measures.
Patient care information
OhioHealth is performing inpatient and outpatient surgeries.
- You will receive information directly from your physician's office about your upcoming procedures, and where to go if you need testing.
- If you are scheduled for a surgery or procedure with anesthesia or sedation at an OhioHealth facility, you must be tested for COVID-19 within 96 hours of your procedure if you are not two weeks past your final vaccine dose. Learn more about the testing process here.
- See our visitor policies.
OhioHealth Physician Group is offering telehealth appointments to patients who do not need to be treated in person.
- More than 1,000 OhioHealth primary care and specialist physicians in nearly every medical specialty are caring for patients virtually with telehealth appointments.
- Your physician may decide a telehealth visit is the best approach for your care, based on your needs and medical necessity.
When you go to the doctor's office or the hospital, you may see many of the same precautions you see at the grocery store or in other public settings to promote social distancing and prevent the spread of disease.
Our safety measures include:
- Using hospital-grade personal protective equipment (PPE) that is appropriate for each associate's role.
- Requiring all associates and providers to wear masks.
- Providing masks for patients and approved visitors.
- Rigorously enforcing hand-washing protocols.
- Reviewing all clinical and operational processes with a team of certified infection prevention specialists to ensure the highest level of safety.
- Cleaning our facilities and medical devices with hospital-grade products approved by the United States Environmental Protection Agency (EPA) to kill the coronavirus that causes COVID-19.
- Developing innovative ways to limit in-person contact, such as moving monitoring equipment out of patients' rooms to preserve PPE, and using phone and video interactions, when appropriate.