Patients, Visitor and Hospital Information
What We Want You to Know
We realize being away from home, either as a patient or a visitor at OhioHealth Shelby Hospital, can be overwhelming. From our nationally recognized healthcare providers to our pastoral care services to our wayfinding volunteers, we strive to meet your every need and give you the peace of mind of knowing you’re in the best possible hands.
We understand the importance of family and friends to a patient's recovery. Visiting hours may vary for some units based on the patient's condition and needs.
Families should speak to the patient's nurse to determine the most appropriate visitation schedule.
Visitor Policy Changes Due to COVID-19: Be sure to view the Visitor Restrictions and Mask Use section of our COVID-19 policy updates for the latest visitor guidelines. If you have any questions, call our care site for more information.
Smoking is not permitted inside or outside any OhioHealth hospital.
Pastoral Care and Chapel Hours
Being in the hospital can be stressful to you, your family and your friends. Members from various religions are available to provide spiritual help to you and your family. For more information, learn about OhioHealth's Pastoral Care.
- To contact a hospital chaplain dial “0” for the hospital operator who will assist you.
- The chapel is located on the main floor by the gift shop and is always open.
Social Work Services
A social worker may be assigned to you during your hospital stay. If necessary, the social worker will arrange appropriate post-hospital care with a rehabilitation, skilled nursing, or intermediate nursing facility; home care and medical equipment and supplies, as needed. The social worker can also provide counseling for you and your family as you adjust to your illness, injury or change in medical condition. You can request to see a social worker through your nurse or by calling (419) 342.1712.
Housekeeping and Environmental Services
Housekeeping is about more than just cleanliness. It’s our opportunity to make a first and lasting impression during your visit. Comfort and safety are a signature part of your healthcare at Shelby Hospital. Your room will be cleaned daily throughout your stay. Please speak with your healthcare provider if you have any questions or concerns.