Financial Assistance for Patients and Families

OhioHealth's Charity Care Policy

OhioHealth’s charity care policy includes:

• Substantial charity care guidelines that provide free care for individuals and families who earn less than 200 percent of the federal poverty level
• Sliding scale fees to provide substantially discounted care for individuals and families who are between 200 and 400 percent of the federal poverty level
• Hardship policy for those patients who would not otherwise qualify for charity care but have unique circumstances

In many cases, OhioHealth offers interest-free loans for up to one year to assist patients. In addition. OhioHealth has an uninsured discount policy for individuals without insurance who do not qualify for charity care.

Contact Us

For more information about charity care and medical financial assistance, please contact customer service at (614) 566.1505 or contact a financial counselor using the phone numbers listed below:

• Riverside Methodist Patient Financial Services: (614) 566.5059
• Grant Patient Financial Services: (614) 566.9611
• Doctors Hospital Patient Financial Services: (614) 544.2473
• Grady Memorial Patient Financial Services: (740) 615.1298
• Dublin Methodist Patient Financial Services: (614) 544.8330
• Marion General Hospital Patient Billing Office: (740) 383.8530, option 2
• Hardin Memorial Patient Account Information: (419) 675.8262
• O'Bleness Hospital Patient Financial Services: (740) 592.9225
• Mansfield Hospital Patient Financial Counseling: (419) 526.8112
• Shelby Hospital Patient Financial Counseling: (419) 526.8464