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Financial Assistance for Patients and Families
Resources to Help Pay Your Healthcare Costs
Charity care and medical financial assistance is offered to patients with limited or no resources and inadequate medical insurance coverage. Eligibility is determined by family income. Patients are encouraged to apply for other financial assistance available to pay hospital charges (Medicaid, Medicare, private insurance) before being discharged. Our not-for-profit hospitals provide high quality care to everyone, regardless of ability to pay.
OhioHealth's Charity Care Policy
OhioHealth’s charity care policy includes:
- Substantial charity care guidelines that provide free care for individuals and families who earn less than 200 percent of the federal poverty level
- Sliding scale fees to provide substantially discounted care for individuals and families who are between 200 and 400 percent of the federal poverty level
- Hardship policy for those patients who would not otherwise qualify for charity care but have unique circumstances
In many cases, OhioHealth offers interest-free loans for up to one year to assist patients. In addition. OhioHealth has an uninsured discount policy for individuals without insurance who do not qualify for charity care.
If you are in need of financial assistance, please read the following Financial Assistance and Charity Care information:
- Financial Assistance Policy Summary (includes phone numbers and addresses of who to contact for help)
- OhioHealth Financial Assistance Policy
- Financial Assistance Application Instructions
- Financial Assistance Application
- Financial Assistance Application Instructions for Mansfield and Shelby Hospitals
- Financial Assistance Application for Mansfield and Shelby Hospitals
- Financial Assistance Instructions for O'Bleness Hospital
- Financial Assistance Application for O'Bleness Hospital
- HCAP Charity Worksheet
Contact Us
For more information about charity care and medical financial assistance, please contact customer service at (614) 566.1505 or contact a financial counselor using the phone numbers listed below:
- Riverside Methodist Patient Financial Services: (614) 566.5059
- Grant Patient Financial Services: (614) 566.9611
- Doctors Hospital Patient Financial Services: (614) 544.2473
- Grady Memorial Patient Financial Services: (740) 615.1298
- Dublin Methodist Patient Financial Services: (614) 544.8330
- Marion General Hospital Patient Billing Office: (740) 383.8530, option 2
- Hardin Memorial Patient Account Information: (419) 675.8262
- O'Bleness Hospital Patient Financial Services: (740) 592.9225
- Mansfield Hospital Patient Financial Counseling: (419) 526.8112
- Shelby Hospital Patient Financial Counseling: (419) 526.8464