Paying for Your Care

Financial Assistance for Patients and Families

Resources to Help Pay Your Healthcare Costs

Charity care and medical financial assistance is offered to patients with limited or no resources and inadequate medical insurance coverage. Eligibility is determined by family income. Patients are encouraged to apply for other financial assistance available to pay hospital charges (Medicaid, Medicare, private insurance) before being discharged. Our not-for-profit hospitals provide high quality care to everyone, regardless of ability to pay.

OhioHealth's Charity Care Policy

OhioHealth’s charity care policy includes:

  • Substantial charity care guidelines that provide free care for individuals and families who earn less than 200 percent of the federal poverty level
  • Sliding scale fees to provide substantially discounted care for individuals and families who are between 200 and 400 percent of the federal poverty level
  • Hardship policy for those patients who would not otherwise qualify for charity care but have unique circumstances

In many cases, OhioHealth offers interest-free loans for up to one year to assist patients and uninsured discount policy for individuals without insurance who do not qualify for charity care. 

We at OhioHealth want to ensure that you and your family have the best possible healthcare experiences with us. Part of that experience is understanding what assistance we offer that might assist you in paying for your care. Eligibility is determined by family size and income. In order to determine eligibility, we encourage you to apply for financial assistance by completing and submitting our financial assistance form below.    

For assistance in completing the financial assistance application, watch our tutorial below. This video will share what information you will want to have on hand prior to filling out the form.

Financial Assistance Application Tutorial

Contact Us

For more information about charity care and medical financial assistance, please contact customer service at (614) 566.1505.

Financial Assistance and Charity Care Information:

OhioHealth Financial Assistance

Financial Assistance Policy Summary (includes phone numbers and addresses of who to contact for help)

OhioHealth Financial Assistance Policy

OhioHealth Financial Assistance Procedure

Financial Assistance Application Instructions

Financial Assistance Application

HCAP Charity Worksheet

HCAP Charity Worksheet

Financial Assistance for OhioHealth Rehabilitation Hospital (For more information, please call (614) 484.9676)
     - View policies and applications for the OhioHealth Rehabilitation Hospital
Financial Assistance for Southeastern Medical Center
     - View policies and applications for Southeastern Medical Center

Financial Assistance and Charity Care Information in Other Languages: