Southeastern Medical Center
Southeastern Medical Center

Patients and Visitors Guide for Southeastern Medical Center

Your care and comfort are our priority

When you visit OhioHealth Southeastern Medical Center, you’re welcomed into an innovative, community-focused team that is committed to delivering the best care possible. Whether you’re a patient or a visitor, you can expect kindness, respect and empathy. We’ll do our best to ensure that your time with us is as smooth as possible. We honor patient rights and privacy.

Visitor policy

Familiar faces play a vital role in the healing process. We gladly welcome you and your loved ones to visit our hospital, and have an onsite meditation room available for all visitors.

For patient health and visitor safety, we have some restrictions for visits. In these circumstances, a nurse will inform the patient as soon as possible:

  • Visitors are ill.
  • Patients require rest.
  • A procedure requires privacy.
  • Child visitors don’t have adult supervision.

Only two may visit our crucial care and emergency departments at a time.

Cafeteria

Located on the first floor of the hospital, the cafeteria serves a wide variety of nutritious meals. It also offers light snacks outside of regular mealtimes.

Breakfast

Monday through Friday: 6:30 AM to 9:30 AM

Weekends and holidays: 7 AM to 9:30 AM

Lunch

Monday through Friday: 11 AM to 1:30 PM

Weekends and holidays: 11 AM to 1:30 PM

Dinner

Monday through Friday: 4 PM to 7 PM

Weekends and holidays: Closed

Gift Shop

Hospital volunteers staff our gift shop, which offers a broad selection of gifts, fresh flowers and snacks. In addition to visiting in person, you may purchase items over the phone to be delivered to friends and family who are patients at the hospital. We accept credit, debit and cash payments.

Hours of operation

Monday through Friday: 9 AM to 5 PM

Contact the gift shop

(740) 439-8149

Frequently asked questions

How do I get a copy of diagnostic images on CD?

Call our Radiology department at (740) 439-8036.

I would like to get a copy of a family member’s records. Can I do this?

Only the patient may release their records. However, if you have power of attorney or are the executor of a patient’s estate, you may submit a request in writing along with a copy of the legal document.

Do you release any information verbally?

The only information we release verbally is date of admission and date of discharge.

Can you help me find out my blood type?

We do not give patients their blood type. The only way we could provide this information is if the patient were crossmatched for a transfusion or had a surgery at our facility.

How do I request my medical records?

To request your medical records, you will download, fill out and submit our authorization to release information form. If you have questions, call the Medical Records department Monday through Friday, 8 AM to 4 PM at (740) 439-8652.

When submitting this form, you must provide:

  • The name and date of birth of patient requesting records.
  • Visit location and date, as well as a description of records needed.
  • Patient or witness signature. It cannot be a family member.
  • Legible copy of photo ID.

Four ways to submit your form

  1. Fill it out electronically and email it to us at MedicalRecords@SEORMC.org.
  2. Print, fill out and fax it to us at (740) 439-8658.
  3. Print, fill out and mail it to us at 1341 N Clark St, Cambridge, OH 43725, Attn: Medical Records.
  4. Print, fill out and bring it in person to the Medical Records department.
I was born at OhioHealth Southeastern Medical Center. How can I obtain my birth certificate?

Your local health department holds these records. You may contact them directly.

I lost something during my stay or visit. What can I do?

If you lose an item during your visit, notify a staff member immediately so we can quickly help you locate it. We also have a lost and found where our security staff keeps items for up to 90 days.

To inquire about lost items, call (740) 439-8999.

Do you allow tobacco or smoking?

OhioHealth Southeastern Medical Center is a smoke-free facility. Please be respectful of the health and safety of our patients and associates and refrain from smoking while at the facility.

Directions to OhioHealth Southeastern Medical Center

Southeastern Medical Center is located at 1341 Clark Street in Cambridge, Ohio.

The main campus can be accessed from I-77. If approaching from the north, turn right from exit 47 on Cadiz Road. If approaching from the south, turn left onto Cadiz Road. Then take a right on Brenton Road. Next, turn right again onto Oakland Boulevard and merge onto Clark Street. The main campus will be on your left.

18125 Woodsfield Rd, Caldwell, OH 43724

  • Sports Medicine and Rehabilitation Services
  • Superior Med Family Practice

10095 Brick Church Rd, Cambridge, OH 43725

  • Sports Medicine and Rehabilitation Services
  • WorkPro

Parking

Please park in the yellow lot and enter our facility through the main lobby on the first floor.

MyHealth Portal Access

These secure online web portals provide all Southeastern Medical Center and Superior Med Physician Group patients easy, secure access to their electronic health records.