Tools and Resources

We know your privacy is important to you. Our privacy policies and practices help us provide safe, high-quality care while protecting your privacy at every step. Read the details of our privacy guidelines below.

Terms of Service

The documents linked below are collectively referred to as the "Terms of Service." Use of this website constitutes acknowledgement and acceptance of the Terms of Service. You need Adobe Reader to view these documents. Download a free version of Adobe Reader.


Medicine is an ever-changing science. As new research and clinical experience broadens our knowledge, changes in treatment and drug therapy are required. Every effort has been made by the author(s) to provide accurate, up-to-date information. However, the medical knowledge base is dynamic and there is the possibility of human error or changes in medical sciences. Read more.

Patient Privacy Policies

As allowed by law and only if needed, patient health information is shared to provide treatment, arrange for payment and improve how we provide care in the future. By law, we must keep your past, present and future health information private and tell you that we are doing so.

When you are admitted, you will be given a copy of the Notice of Privacy Practices. If you have questions or need further help with this notice, you may call (614) 544.4200 or write to the privacy officer:

OhioHealth Privacy Officer
Corporate Ethics and Compliance
180 East Broad Street 30th floor
Columbus, Ohio, 43215

The Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information. You need Adobe Reader to view these documents.

Family-Initiated Rapid Screen Team (FIRST)

By calling the FIRST response number, patients and families can receive a fast response about a patient's condition and treatment plan, so that any abrupt or unexpected changes or concerns can be addressed. The FIRST response numbers vary by care site:

  • Riverside Methodist Hospital: (614) 566.5000
  • Grant Medical Center: (614) 566.9000
  • Doctors Hospital:  (614) 544.1000
  • Grady Memorial Hospital: (740) 615.1000; toll-free (800) 487.1115
  • Dublin Methodist Hospital: (614) 544.8000