Access Your Medical Record

Access and manage your health information in one secure location

How to request a copy of your medical records

MyChart

Patients with OhioHealth MyChart can request* electronic medical records through their account. Requests are usually completed within two business days.

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Use your MyChart account

OhioHealth MyChart is a simple, secure and convenient way to request electronic medical records.

REQUEST THROUGH MYCHART
 

or
New user
Don't have a MyChart account?

Make a secure account to request electronic medical records and manage your OhioHealth care.

Sign Up for MyChart

Online

Use an online medical record request form to submit your request electronically. Be prepared to upload a copy of your photo ID. If you are requesting on behalf of the patient, you may be asked to upload supporting documentation in addition to your photo ID.

REQUEST ONLINE

Fax

Download a patient access form or request one by fax. Fax your completed form to (614) 533-1155.

Healthcare providers can order records through a faxed request. The request must contain the patient’s demographics and necessary information, such as test results, notes and discharge summaries. Also include the care site or records you are requesting from.


Email

Download a patient access form or request one by email.**

Send your completed form to

OhioHealth Physician Group: 
OHPhysiciansGroupROI@OhioHealth.com
OhioHealth hospitals: 
Release-Of-Information@OhioHealth.com
OhioHealth O’Bleness Hospital only: 
Release-Of-Information-OBL@OhioHealth.com

Due to file size limitations, some records may not be able to be emailed to requestors. The requestor will be contacted if records cannot be emailed.

Mail

Download a patient access form or request one by email, phone or mail.

Send your completed form to:

Health Information Management/Medical Records
3535 Olentangy River Rd
Columbus, OH 43214

OhioHealth at Home HIM Dept
5450 Frantz Rd
Dublin, OH 43016

Physician office records and Urgent Care: ROI Dept
4850 E Main St, Suite 160
Columbus, OH 43213

How to release a copy of your medical record to someone else

To release a copy of your medical record to someone other than yourself, please complete an authorization to release information form and submit it through online, email, fax or mail.

If you are requesting a copy of another person’s record, you will need to provide legal documentation verifying legal guardianship, power of attorney for healthcare, executorship or next-of-kin relationship of a decedent. Parents may request copies of their minor child’s record if they have legal custody, and if the child is not legally emancipated.

Fees

Per Ohio Revised Code and HIPAA, there may be a fee for copies of medical records. If requested for follow-up care or via MyChart, there are no fees.

Medical record forms

Patient amendment request

If you believe there is a mistake in your protected health information or believe that information needs to be amended for accuracy, you have the right to request in writing that we amend or correct it for you. We are not obligated to make all requested changes, but will give each request careful consideration. All amendment requests must be in writing, signed by you or your representative, and must state the reasons for the amendment or correction request to be considered. If we make amendment or correction, we may also notify others who work with us and have copies of the uncorrected record if we believe it’s necessary.

To request an amendment to your medical record, complete the request to amend personal information form, attach the documentation from your medical record that you are requesting to be corrected, highlighting the areas on the document(s) that you believe are inaccurate and return to:

Health Information Management/Medical Records, 3535 Olentangy River Rd, Columbus, OH 43214.

Patient restriction request

You have the right to request limits on how we use and disclose your protected health information for treatment, payment or healthcare operations. You may not limit the uses that we are allowed to do by law. In most cases, we are not required to agree to your restriction request, but will attempt to accommodate reasonable requests when appropriate.

We retain the right to end an agreed-to restriction if we believe it’s appropriate. In that event, we will notify you. You also have the right to end any agreed-to restriction by sending written notice, signed by you or your representative. To request a restriction to your medical record please complete the patient request to limit uses and disclosures of personal health information form and return to:

Health Information Management/Medical Records, 3535 Olentangy River Rd, Columbus, OH 43214.

If you pay the entire bill for a service out-of-pocket, and you ask us not to send information about the specific service to your insurance for payment, we will honor this request as long as the information is not needed to explain other services for which your insurance will be billed.

MyChart proxy

Patients may wish to grant other individuals proxy access to their MyChart account. To request proxy access, complete the MyChart authorization proxy access form.

Accounting of disclosure request

You have the right to receive an account of certain disclosures made by us of your protected health information. This right does not apply to disclosures made for purposes of treatment, payment or healthcare operations. Requests must be made in writing and signed by you or your representative.

The first accounting in any 12-month period is free. You may be charged a fee for each subsequent accounting you request within the same 12-month period. Accountings will be limited to six years prior to the date of the request. Make your request for an accounting of disclosure in writing and submit it to:

Health Information Management/Medical Records, 3535 Olentangy River Rd, Columbus, OH 43214.

* Requests for records prior to 2016 can be submitted through MyChart and will be forwarded to the correct processing team. Retrieving these records may take longer to complete and will be mailed to the requester’s address.
** If you return your form by email, it will not be secured by encryption and could be accessed by others outside OhioHealth.