Tools and Resources

Who We Are
Your doctor works with a highly trained team to meet your care needs. Your team may include:

  • Your attending doctor,  who coordinates your care
  • Consulting doctors,  who are often specialists brought in to help with specific parts of your medical care
  • Assisting care providers, who are in medical training and may provide care to you under your attending doctor's supervision
  • Lab technicians,  who may draw your blood in the night to prepare it for your doctor's morning rounds

How to Communicate
Help us provide you with the highest quality of care by:

  • Telling us about all your health conditions, allergies and medications, including prescription, over-the-counter and herbal medications, as well as vitamins
  • Describing your pain. You are the expert on your pain. We will continually ask you to describe your pain, talk with you about pain relief options and identify the best way to treat your pain.
  • Asking questions about:
    • the need for your surgery or treatment
    • your medication and its proper usage and side effects
    • about the results of your tests and treatments. 
  • Letting us know if something doesn't feel right about your care, or if there is anything more we can do to improve your care or safety.

What to Expect
No matter who among our staff provides care to you, you can expect each of them to:

  • Tell you their name, explain their role and wear a visible ID badge
  • Check your patient armband, and ask your name and date of birth before giving any medicine or providing care
  • Wash their hands before and after providing care
  • Provide simple, clear information about your care and/or medicine

If you are having a procedure or surgery, mark the site for surgery, ensuring they are doing the correct procedure at the correct site on the correct person.