1. What businesses should consider partnering with an occupational health provider?
WorkHealth is a good fit for employers looking for ways to control healthcare costs or looking for dedicated experts in the field of occupational health.
2. What industries does WorkHealth provide care for?
WorkHealth provides care for any industry - from construction, manufacturing, distribution and transportation, as well as service-related and retail industries.
3. How can WorkHealth help me better control my rising healthcare costs?
WorkHealth can evaluate where your healthcare dollars are being spent and then develop an action plan and timeline for improvement.
- We can help prevent injuries through ergonomic assessments, injury prevention education and awareness.
- We can help facilitate and increase communication among injured workers, employers, physicians and employers' third party administrators or managed care organizations.
- WorkHealth can identify behaviors that lead to increased risk of medical issues.
- Additionally, we can provide effective wellness initiatives to alter these behaviors, including education and associate incentives, such as monitoring progress and rewarding success.
4. Can WorkHealth customize its service offerings for my business?
WorkHealth will first work to understand your specific needs, and then design options to help your company get the results you need.
5. Can employees visit any WorkHealth facility?
Most WorkHealth services, such as work-related injury care, drug screens, physical exams and mandated testing, are provided at all of the WorkHealth Centers.
6. Do WorkHealth physicians serve as or replace employees' regular physicians?
WorkHealth physicians specialize in occupational medicine, just like a cardiologist specializes in caring for your heart. When a WorkHealth physician discovers a medical condition that requires regular monitoring by a medical professional, employees will be referred for follow-up with their primary care provider.
7. What should employees or job candidates bring when they visit WorkHealth?
- All employees or job candidates must bring a photo ID to their visit.
- Employers should send with the employee or job candidate any company forms they would like completed by the WorkHealth clinical team.
- If an employee or job candidate will be having immunizations during their visit, they should bring their record of past immunizations.
- If an employee was injured at work and initially treated at an Urgent Care or Emergency Department, the employee should bring their medical documentation from the visit with them to WorkHealth.
8. How long is the average wait time at WorkHealth?
The average wait time at WorkHealth is 22 minutes.
9. How long does it take to get drug testing results?
Negative drug screen results are reported within one business day of the test being performed. Positive results require review by a Medical Review Officer and, therefore, typically take 48-72 hours to report to the employer.
10. Who do I contact to discuss my WorkHealth billing statement?
Call (614) 566-WORK (9675) and ask for the Business Office to discuss any questions or concerns about a WorkHealth billing statement or payment.
Contact us with additional WorkHealth questions.
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