COLUMBUS, Ohio - The $9.5 million OhioHealth Arthur G.H. Bing, MD, Cancer Center, opening November 1, was designed for a differentiated patient experience.

The five-story center, in the renovated Riverside Health Center at the northwest corner of the Riverside Methodist campus on Thomas Lane, consolidates many outpatient cancer services under one roof.

Built with input from an advisory council of patients and family caregivers, the center features an infusion center, meditation room, nurse navigation program, retail boutique, art studio, café, library and education center, and an Integrative Care Clinic.

 "Our focus is to make sure we care for the person, not just the disease," said Anna Hensley, vice president of Oncology at Riverside Methodist. "We have tried really hard to create a space with an atmosphere that makes patients and their family members feel welcomed and in control. Regular meetings with patients and family members helped us understand what they need. Their input was significant."

The infusion center for chemotherapy gives patients a choice of private bays equipped with televisions, headphones, iPads and radiant heat to customize temperature control. The Integrative Care Clinic offers nutrition counseling, massage, acupuncture and other services. The navigation program assigns specially-trained nurses and staff members to guide patients through all stages of the treatment and recovery process.

Communication and collaboration with patients and the community are exemplified by many initiatives, including the relocation of the Over My Head hat and wig boutique from Upper Arlington, and a café designed to be free of food aromas potentially upsetting to chemotherapy patients. A courtyard and healing garden are among its amenities.

OhioHealth Bing Cancer Center will serve as a gateway to the most advanced treatments for more than 50 types of cancer. It has a pharmacy, clinic space, laboratory, radiology, physician offices, meeting rooms and includes one of 14 OhioHealth Breast Health locations. It also offers genetics counseling and access to more than 100 clinical trials. "This is the place where people can connect to nutrition, exercise, education, integrative care and all of our support programs and services from the time of their diagnosis to the time they return to their normal lives," said Jeffrey Bell, MD, medical director of Cancer Services at Riverside Methodist. "That was the concept behind what is truly a unique facility for this area. The warm, inviting environment fosters feelings of hope and healing."

The building is the centerpiece of a renewed emphasis on cancer care at OhioHealth that is enhancing and expanding services throughout the system. Recent initiatives have included the opening of OhioHealth Cancer Care at Delaware HealthCenter, the relocation of OhioHealth Breast Health at DublinMethodist Hospital to a 6,000 square-foot space, and the renovation of the inpatient oncology unit at Riverside Methodist.

 "We have a very large cancer program and this center will help raise its identity and make it easier for patients to access our services," Bell said. "The development of this center has been the impetus for enhancing and expanding care throughout our system."

The center is named after plastic surgeon Arthur G.H. Bing, MD, whose $2 million gift - the largest single physician gift commitment in the history of Riverside Methodist - spearheaded a $6 million fundraising campaign to support the center's programs and services.

Dr. Bing and his wife Hetty Bing, MD, were physicians in Indonesia who immigrated in 1969 to the United States, where Dr. Arthur Bing completed general surgery and plastic surgery residencies at Riverside Methodist. He has been a member of Riverside Methodist's medical staff and in private practice since 1975.

He cited a decades-long commitment to Riverside Methodist, where his wife was treated for colon cancer in the early '70s, as the motivation for his gift. "Everything important in my life happened at Riverside," he said. "It gave me my career, cured my wife of cancer and one of our two daughters was born there. . . . The center is beautiful and I can't believe OhioHealth put my name on it. It represents a new era in cancer care at Riverside and OhioHealth."