Healthcare Services and Programs

What is hospice?
How do I know if hospice is right for me?
Where is hospice provided?
Am I "giving up" if I ask for hospice care?
How do I choose the right hospice provider?


Does insurance cover hospice services?
What is a Living Will and why do I need one?
How do I contact OhioHealth Hospice?
What happens after I call?

Q: What is hospice? 


A: Hospice is a patient- and family-centered care program that addresses pain management and offers social, emotional and spiritual support. When standard treatment is no longer working, hospice care will ensure best possible symptom management and enhanced quality of life to help the patient live life to the fullest with dignity.

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Q: How do I know if hospice is right for me? 

A: The time for hospice care is an individualized decision that each patient and family makes with their doctors. Most people wait too long. Hospice care is best when:

  • The disease is getting worse despite best medical treatment and the goals are to be at home, comfortable with quality of life, and
  • Your doctor thinks you have a limited life expectancy

If you feel you or a loved one may be in need of hospice care, talk with your physician. Ask for his or her thoughts about the potential benefit of hospice care and discuss your quality of life goals. We will work with you and your physician to achieve your goals with the benefits of hospice care.

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Q: Where is hospice provided? 


A: Hospice care can be provided anywhere you live. For some, that is their home; for others, it could be a nursing home or assisted-living facility. Wherever you are, OhioHealth Hospice's team of specially trained caregivers can visit and support you and your family at the end of life.

Some patients require around-the-clock care on a short-term basis. If hospice care professionals determine you or a loved one needs a greater level of care that is too difficult to manage at home, short-term inpatient care may be provided at Kobacker House or one of the OhioHealth hospitals.

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Q:  Am I "giving up" if I ask for hospice care? 

A: No. People who get hospice care are getting the best medical care to help at this stage of the illness. When you select our services, you are asking us to help you make the most of each day.

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Q:  How do I choose the right hospice provider? 

A: It is important to know that all hospice providers, just like all hospitals, are not the same. You can trust OhioHealth Hospice because we are a not-for-profit, Joint Commission-accredited and Medicare-certified hospice program with a highly qualified and experienced staff and a solid reputation of excellent care. We are dedicated to making sure we are:

  • Available 24/7 to answer any questions you may have, offer support and additional home visits, if needed
  • Committed to working with your physician to develop a care plan that emphasizes quality of life and is tailored specifically for your individual needs
  • Able to offer additional services and support as needed, such as massage and art therapy

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Q: Does insurance cover hospice services? 

A: Yes. Hospice services are covered by Medicare and Medicaid. This benefit includes our team visits and medications and equipment related to the life-limiting illness. In addition, most commercial health insurance plans cover hospice care; however, each plan is different.

As a faith-based, not-for-profit hospice provider, we are committed to serving all patients, including those who are unable to pay.

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Q: What are Advanced Directives and why do I need them? 


Should you become unable to communicate or unable to make decisions for yourself, you will want those making medical treatment decisions for you to know what you want. You have the right to fill out a form called an advance directive that tells the physician and other healthcare providers what you want done in case you should become unable to communicate or unable to make decisions for yourself.

There are two types of healthcare advance directives:

  • A Living Will is a written document that expresses your healthcare wishes about life-sustaining treatment — specifically about the type of healthcare treatment you want when you are unable to communicate your wishes.
  • A Durable Power of Attorney for Healthcare is a written document that appoints someone else to make all healthcare decisions for you. Your Durable Power of Attorney for Healthcare document allows you to choose a person to make your healthcare treatment decisions for you when you are unable to do so yourself. This is different from a power of attorney, which is a written document that appoints someone else to handle your financial affairs.

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Q: How do I contact OhioHealth Hospice? 

A: You can contact us 24 hours a day, seven days a week to answer any of your questions or to request hospice services.

In Columbus, call: (614) 566.5377
In Delaware, call: (740) 615.0540
Toll-free: 1.888.389.6231

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Q: What happens after I call? 

A: Once you call, we will contact your physician and make arrangements to have one of our OhioHealth Hospice team members visit and explain how hospice can best help you and your family.

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