COVID-19 Updates

COVID-19 Updates

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Visitor Restrictions and Mask Use

Temporary Changes to OhioHealth Visitor Policies

This page contains information about COVID-19 screening at all OhioHealth locations, visitor restrictions and exceptions, and mask guidelines.

Facility Entrance Screenings

Effective immediately, all associates, providers, patients and visitors (who meet exemption criteria) are required to have their temperature taken when entering any OhioHealth location.

Screening stations approved by Infection Prevention will be put in place, which may result in a change of routine access points. Individual care sites will communicate any changes to access points.

You must have a business need to enter any OhioHealth building. For example: patients, associates, physicians or vendors.

No visitor will be allowed access to any OhioHealth location if any of the following apply:

  • Exhibiting flu-like symptoms
  • Fever, chills, or sore throat within the past 24 hours
  • Cough or shortness of breath within the past 24 hours
  • Loss of taste or smell within the past 24 hours
  • Contact with a confirmed COVID-19 patient within the past 14 days
  • International or out-of-state travel within the past 14 days

Patient Visitor Restrictions

OhioHealth no longer permits patient visitors at any OhioHealth hospital, with few exceptions.

Limited exceptions

Patient visitors must be 18 or older, unless they are the patient’s parent or guardian.

  • Patients receiving end-of-life care. Acute end-of-life patients may have up to three visitors at any given time, and no maximum number of visitors per day.
  • Patients under 18. These patients may have two parents or guardians visit, who are not mandated to leave at the close of visitor hours.
  • Patients with disabilities who need assistance. Caretakers for patients who are disoriented, disabled or in need of an interpreter.
  • Maternity patients are limited to one support person, who may not leave the hospital for the duration of the stay. Support people who leave the hospital will not be allowed back in. If the mother is a minor, she can have a or parent or guardian visitor in addition to the father of the baby. Care sites with NICUs will follow Nationwide Children’s Hospital visitor management policy, allowing parents only, but 24-hour access is currently permitted.
  • Surgical patients may have a visitor on the day of surgery.

Patient and Visitor Mask Use

All patients, visitors and vendors will be asked to wear a mask while in our hospitals. 

Please treat the outside of your mask as contaminated.

  • Avoid touching the outside of the mask.
  • Wash your hands promptly after touching the mask (20 seconds with soap and water).
  • Do not share your mask.


  • Will receive one mask per stay unless it becomes soiled.
  • Behavioral health patients will not be required to wear a mask unless they are COVID-19 positive.
  • Patients with a clinical indication that recommends they should not wear a mask, such as claustrophobia, will not be required to wear one.
  • Mask use in the room is encouraged when within 6 feet of another person.
  • Must wear their mask any time they leave the room, for example, transport between departments.
  • Should store the mask properly when not in use.

Visitors and Vendors:

  • Must wear their mask at all times in the hospital.
  • Can bring their own mask, or use an OhioHealth-provided hand-sewn mask which will be distributed at the hospital temperature station.
  • There will be an exception made for any vendor who will be in the hospital less than 15 minutes, for example, for package deliveries.