Tools and Resources

Cost of Services

Get information about the costs of OhioHealth healthcare services by calling the OhioHealth Price Line at (614) 566.8707.

For more information, please download our documents (PDF) that provide patient price information lists and hospital billing policies for the following OhioHealth hospitals:

Billing Process

A few weeks after your stay at an OhioHealth care site, you'll receive a copy of your bill. You may also receive bills from your doctor(s), including your family doctor or specialists.

Your bill will also be sent to your insurance plan. If your insurance plan does not pay your bill within 90 days after billing, or if your claim is denied, you will receive a statement from OhioHealth indicating the bill is your responsibility. All bills sent to you are due upon receipt. OhioHealth does not charge interest on any amount not paid in full during the normal course of collection.

Questions about Your Bill

We're committed to managing your bill accurately and efficiently. If you have questions about your bill, contact the OhioHealth Customer Call Center at (614) 566.5594 or toll-free at (800) 837.2455.
Grady Memorial Hospital patients should call (740) 368.5345 or toll-free at (877) 609.9492
OhioHealth Mansfield and Shelby patients should call (419) 526-8428 or (800) 247-4243 Ext. #8428.

Financial Assistance

We are pleased to offer charity care and medical financial assistance to patients with limited resources and inadequate medical insurance coverage. Eligibility is determined by total family income/assets. The patient is encouraged to apply for other assistance available to pay hospital charges (Medicaid, Medicare, private insurance) before being discharged. Learn more.