You are an important member on your healthcare team. Use the video and the guidelines provided here to learn more about patient safety and ensure a safe healthcare experience for you and your family.
We have tools and processes in place to protect your safety while you are in our care. They include the following:
If you have a concern about your healthcare, we encourage you to first discuss the issue with nurses, doctors and clinicians involved with your care and treatment. If there is anything we can do to improve our care or to make it safer for you and other patients in our facilities, please let us know by talking to the unit manager or by calling the safety hotline at (614) 566.SAFE (7233)
Should your concerns remain unresolved, please contact the OhioHealth Customer Service Department at (614) 566.9375, or by fax at (614) 566.8717. We will investigate your concern and work with you to resolve it. If you still have concerns, you can contact the Joint Commission at firstname.lastname@example.org or (800) 994.6610.
If you have any questions about any of your care after you get home, please call your doctor.