Telephone service

Cell Phones are permitted in some areas of the hospital. Usually signs are posted in areas with cell phone restrictions.

Outgoing calls

• Local - To place a local outside call, dial "9" plus the number.
• Long distance - Phone calls cannot be charged to your room but calling cards and cell phones can be used to make long distance calls. The hospital operator (dial "0") can help you, if needed.

Incoming calls

• Calls are transferred to inpatient rooms from
  9 a.m. to 9 p.m.
• Your room phone number is listed in your room. You may share this number with your friends and family.
• Telephone guidelines may be different in maternity, critical care and step-down areas. If you have questions about calling hours on the floor, please ask your nurse.
• Pay phones are available in some lobbies.

Free wireless Internet

Grady offers free wireless Internet in several areas of the hospital, allowing you to stay in touch while you’re with us.

Hospital directory

We have a hospital directory (through our computer system) that lists the name, hospital, room number, room phone number, general condition and religion of each patient if provided. This information is only shared with people (visitors/callers) who ask for you by name, or by clergy who ask for patients by religious affiliation. You have the right to have your information excluded from this directory. Please note if you do exclude your information, we will not be able to acknowledge your presence as a patient to any callers, visitors or clergy.

E-cards - receiving an e-card from friends and family

Your famiy and friends may send you an electronic greeting card (up to 200 characters) while you are in the hospital. These greeting cards can be created and sent online — they are printed and hand delivered to you in your hospital room by a hospital volunteer.

Mail service

Mail will be delivered to your room Monday through Friday. Any mail received after you are discharged will be forwarded to your home address. Please allow 10 days for forwarding.

Newspapers

Several publications are available in newspaper machines around the hospital and in the gift shop.  Inpatients receive complimentary issues of the Delaware Gazette, delivered to their rooms each day.

Television and radio

A variety of programming is available in all rooms. The staff will teach you how to use your call light and televisions controls.

• Televisions carry many stations, including local and national programs. Our television programming offers education for mothers with newborns and other patient educational programming as well.

Special communication needs

We are pleased to provide interpreters for language and the hearing impaired. TTY equipment and closed-caption television also are available. To arrange for an interpreter, ask your nurse.